Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Our office follows infection control recommendations made by the American Dental Association® (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- CALL OR TEXT us when you arrive for your appointment. Patients must arrive 5-10 minutes before their scheduled appointment for appropriate screening time.
- Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you arrive and your temperature will be taken with a touchless thermometer.
- Please bring your own mask and wear it to your appointment. Our team will be wearing N95 masks and face shields to protect them.
- Only the patient being treated should enter the office unless the patient is a minor or the patient needs special assistance.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You will be asked to gargle with an antibacterial and antiviral rinse.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- Our team will have their temperatures checked daily as well as answer the same health questionnaire that our patients are required to answer. If any questions disqualify the team member, they will be sent home.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.